This Privacy Policy explains how The Habipet (collectively referred to as “we”, “us”, or “our”), collects, utilizes, and safeguards your personal information when you visit or make a purchase from https://thehabipet.com/ (the “Website”).

We respect your privacy and are committed to maintaining the trust of our community of pet lovers. We do not, and will not, sell your personal data to third parties.

1. Information We Collect

To provide you and your pets with the best possible shopping experience, we collect information in two primary ways:

Information You Provide to Us (Order Data) When you place an order, attempt a checkout, or contact our customer support, we collect essential details to fulfill your request. This includes:

• Full Name
• Billing and Shipping Address
• Email Address and Phone Number
• Payment Information (Please note: Your credit card details are securely processed directly by our payment gateway. We do not store your full credit card numbers on our servers.)

Information Collected Automatically (Device & Usage Data) As you navigate our Website, we automatically gather certain data to help the site function correctly and to understand how visitors interact with our store. This may include:

• Your IP address, browser type, and operating system.
• “Cookies” and similar tracking technologies that remember your shopping cart items and site preferences.
• Data regarding the specific products you view and how you arrived at our Website.

2. How We Use Your Information

We use the information we gather for the following core business purposes:

• Order Fulfillment: To process your payments, arrange for shipping, and send you order confirmations and tracking updates.
• Customer Support: To communicate with you regarding your purchases, inquiries, or return requests.
• Fraud Prevention: To screen our orders for potential risk or fraudulent activity (particularly using IP addresses and billing verification).
• Site Optimization: To analyze browsing trends and improve our Website’s layout and product offerings.
• Marketing (With Your Consent): If you have opted into our newsletter, we may occasionally send you updates about new artisan-crafted collections or exclusive offers. You can unsubscribe at any time.

3. How We Share Your Information

We value your privacy and only share your personal information with trusted third parties to the extent necessary to operate our business and fulfill your orders. This includes:

• Service Providers: We share your information with reliable third-party vendors who help us power our online store, process secure payments, and manage order fulfillment and shipping operations.
• Business Analytics: We may use standard industry analytics tools to help us understand how customers interact with our Website, allowing us to continuously improve your shopping experience.
• Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our legal rights.

4. Data Retention

When you place an order through our Website, we will securely maintain your Order Data for our business and tax records unless and until you ask us to delete this information.

5. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or for relevant legal and regulatory reasons. The updated version will be posted on this page with a revised “Effective Date.”